I expended 2 hours as well as a fifty percent at AA counter and didn't have the selection as I happen to be informed or to loose my ticket and go house
Distressing adequate to pay a significant selling price for your spherical-trip ticket, distressing adequate that there was a halt —— I have had a few non-stoppers gonna Cleveland from Albany in past times. It will make me concerned about flying.
I would like to make this report to you. I had been shocked which i was unable to make a report by cellular phone. Sallianne Dale
I understand how difficult airline staff members work. I are actually a Repeated flyer since the The united states West times. I'm the very first to provide the “career properly finished†Coupon codes to attendants on flights, and, I handle Everybody with utmost regard.
In April 2014 I had been provided a voucher for assisting using an ill client on among yur flights. Regretably because of some unexpected instances I haven't been capable of make use of the voucher.
This practice will not be one particular American Airways really should keep on to apply as is dehumanizing and down ideal inconsiderate of shelling out clients. This working experience has entirely still left a nasty style in my mouth and it took faraway from The nice holiday I not too long ago professional .
My other problem is that the food vouchers that I've been given weren't sufficient!!! They only gave me $32, for three foods! That isn't plenty of to try to eat a food any place in LA, or wherever within the airport. I'm anticipated to acquire a few foods from $32 here at the resort? Not possible!!!
I was hoping to purchase ticket for 15 12 months previous son and couldn’t use Web-site for he was viewed as slight. I named buyer service and she assisted me with airline buy. I specially requested if I required to terminate if I could in just 24hours. This attendant said Sure. I discovered 4 hours later The explanation son would wish to fly was cancelled. I identified as back to terminate the flight the attendant have a peek at this website informed me I couldn’t cancel flight and it was a nonrefundable ticket. I instructed her predicament as stated higher than she said she couldn’t do just about anything. I questioned for your supervisor, I received a single and defined the specific situation, she explained I couldn’t cancel it and have my a reimbursement she was particularly rude and hung up on me. I named back again to check with for an additional supervisor and as I used to be conversing with this supervisor she knowledgeable me that the final supervisor mentioned in her file I refused voucher. What at any time a voucher was I wasn't even certain. Then 2nd supervisor instructed me what she believed. So the flight wasn’t cancelled because she said to wait a few times in advance of I make my ultimate choice and she or he would wave changing cost to do so And that i shouldn’t have any difficulties.
If I am able to do this, why can’t do that? Here’s a suggestion. Because the brokers cannot see USAIR, why not provide them with usage of the web so they can see accessible USAIR flights? There were many USAIR flights that might have taken care of at the very least half of your those who needed to flights.
My concern was a bag that was overweight. A person lady saved expressing I could only acquire fifty lbs, regardless if I instructed her I had been happy to pay for overage expenses. This other lady wasn't much too helpful. Nevertheless, Nina Kong went actually out of her method to help me… contacting for info, hunting issues up…she even helped me transfer the bag to a secure place although I went via it to determine if I could rearrange and pull some weight out.
getting in touch with a true particular person at AA purchaser service is next to difficult. The Website list a telephone number, and that is for cargo and that only references a Internet site that is no help at all.
Experienced a web based reservation established to go and when seeking to submit it advised me to get started on above – I known as a representative without delay and claimed they may see the value I had been quoted but when refreshed when up $one hundred twenty – Not easy to think that they might not stand by what they may see online – I wound up needing to shell out the additional $a hundred and twenty for the reason that I required These precise flights – all over again difficult to feel they would not stand beside the web price tag – very high priced
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I realize that it may be a while prior to USAIR and American computer software will be synched. But, there is absolutely no cause for your brokers to get so disconnected.